TCOMAS After-Sales Service Assurance

If leakage occurs during normal use due to non-human factors and causes damage to other PC components (including the motherboard, CPU, memory, graphics card, or power supply, excluding data loss), TCOMAS will provide compensation upon official inspection and verification in accordance with the following policy:

Six-Year Warranty Service

This policy applies to all customers who purchased products from 2023 onward, including both new and existing users, under the latest Six-Year Full Leakage Compensation policy.

Six-Year Full Leakage Compensation

Within six years from the date of purchase of the liquid cooling product, full compensation will be provided based on the original purchase value of the damaged hardware.

Individual Warranty Service Supported

Applications and inquiries may be submitted through official TCOMAS channels.

Applies to All Liquid Cooling Models:

SJ-A080 / SJ-A090 / LA300 / LG600 / LG700 PRO / LX800 PRO

Product Warranty Service

All TCOMAS liquid cooling products are covered by a six-year replacement-only warranty, with defective units replaced based on the actual issue or damage.

All TCOMAS display modules are covered by a two-year replacement-only warranty.

Original cables and bundled accessories included with the product are covered by a one-month warranty.

Warranty periods for all products are determined based on the product serial number (barcode).

*This policy applies to all new and existing customers who purchased products from 2023 onward.

Effective immediately, all compensation cases will be announced within the TCOMAS user community.